1. Project Delivery: PMOs can be measured on their ability to deliver projects on time, within budget, and to the desired quality standards. This involves tracking project performance metrics such as schedule performance, cost performance, and quality metrics, and comparing them to the organization’s goals and benchmarks.
2. Benefits Realization: PMOs can be measured on their ability to realize the benefits of projects, such as increased revenue, improved efficiency, or enhanced customer satisfaction. This involves tracking the actual benefits realized from completed projects and comparing them to the expected benefits.
3. Customer Satisfaction: PMOs can be measured on their ability to meet customer expectations and deliver projects that meet the customer’s needs. This involves tracking customer satisfaction metrics, such as Net Promoter Score (NPS) or customer feedback surveys.
4. Resource Utilization: PMOs can be measured on their ability to optimize resource utilization, such as reducing resource waste, increasing resource utilization rates, and optimizing resource allocation. This involves tracking resource utilization metrics, such as resource demand, capacity, and utilization rates.
5. Risk Management: PMOs can be measured on their ability to effectively manage project risks and minimize the impact of risks on project outcomes. This involves tracking risk management metrics, such as the number of risks identified, the severity of risks, and the effectiveness of mitigation strategies.
6. Process Improvement: PMOs can be measured on their ability to improve project management processes and methodologies, such as standardizing project management practices, improving communication and collaboration, and increasing project management maturity. This involves tracking process improvement metrics, such as the adoption rate of new processes, the effectiveness of new processes, and the impact on project outcomes.

Overall, the success of a PMO should be measured based on the organization’s goals and objectives, and should focus on delivering value to the organization through effective project management.