PROJECT MANAGEMENT TRAINING IN

Service Sector

Retail projects carry a unique set of challenges as against other industries like construction or IT; maintaining competitive advantage, and enhancing customer experience leading to direct impact on financial returns.

Members in retail project management can really benefit from a structured approach that project management frameworks and methodologies provide.

Service Quality often goes beyond the tangibles and also includes other factors like reliability, assurance, response time and empathy. Improvement projects in these domains are launched as projects, but lack of clear project management methodologies, tools and training for the managers in project management can lead to significantly low outputs, far from optimum results and unnecessary waste of resources. Effective project management leads to reduced uncertainties, better cost effectiveness, robust planning and better alignment with strategic goals.

Key services we cater to:

Project Management Training Courses for Service Sector

Workle

Comprehensive Courses

  • Fundamentals of Project Management
  • Managing Process Improvement Projects for Service Sector
  • Managing Service Quality
  • Advanced Project Planning
  • Advanced Project Monitoring and Control

Project Management Skill Building Courses

  • Leadership
  • Business Acumen
  • Creativity and Innovation
  • Time Management
  • Effective Meeting Management
  • Mastering Negotiation
  • Team Management

Project Performance Management Specific Courses

  • Project Schedule Management
  • Project Cost Management
  • Project Contracts Management
  • Project Documentation Management
  • Fundamentals of Project Risk Management
  • Advanced Risk Management Techniques
  • Project Resource Management
  • Project Stakeholder Management
  • Project Communications Management
  • Project Quality Management
  • Project Progress Reporting

Specialized Courses

  • Lean Project Management
  • Agile Project Management for Service Design
  • Project Governance
  • Managing Projects Virtually

Our Offerings

We provide a wide range of bespoke project management training solutions to meet your organizations’ specific corporate training needs within your budget.
Workle
Customized Content Development

Project Management Services

Seeking top-notch Project Management Services?

Project Management Consultancy

Project Management Consultancy

Planning to develop your Project Management Practice into a Project Management Center of Excellence?

Coaching

Live Instructor-led training’s

Looking for face to face or virtual live training?

Hybrid Learning Solutions

Want to provide the best of all worlds to your employees?

Project Management Simulations

Want your team to experience and be part of a live project management simulation?

Self paced e-learning

Looking for e-learning self-paced sessions with or without instructor support?

Coaching

Do you or your team members need help with any specific aspect of Project Management?

CASE STUDY
Workle

[Banking] Using project management training to successfully launch new services

A Canadian bank mapped its time to launch several new services over a period of one year. They found that a lack of standardized project management processes and not having a clear methodology often resulted in unanticipated risks, unrealistic commitments and significant delays.

Customized project management training’s focused on the very nature of the service and key areas of service improvement were provided. The project team quickly adopted the methodologies and found a significant improvement in project delivery.

95% of project managers and team members who attended the training’s went on to deliver projects within timelines, budget and quality requirements within 3 months.

95% projects delivered within timelines, budget and quality 95% of project managers and team members who attended the training’s went on to deliver projects within timelines, budget and quality requirements within 3 months.
TESTIMONIALS

Workle has consistently delivered results for its customers

Workle
Services
Trainings with Workle made a huge impact on the way we delivered projects. They took time to understand our process and designed tailored and easily adoptable processes. Our managers now are confident in delivering outstanding projects in a structured and effective way.
Craig Stully
Project Director
Build high performance teams

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